What Quality Makes a Great Speaker? (the answer may surprise you!)

  “What quality makes a GREAT speaker?” I ask this question in many of my corporate training programs, and my audience usually provides a variety of interesting responses — [...]

Communicate with Influence & Impact: My chat with Jen DeTracey!

It was a pleasure to have a conversation with Jen DeTracey, Elevate Results Coach and Strategist. In this short but valuable discussion, we talked about elevating your influence and impact. On my [...]

What good leaders say when they don’t know the answer — and it’s NOT “I don’t know” [video]

You’re in a meeting presenting your status update, and things are going well. You’re feeling good about your presentation, and the group seems reassured that you’re on top of things. Then someone [...]

Never has communication been more essential — more challenging — and more rewarding (my interview with Sarah McVanel-Viney)

With so many of us having to get our point across virtually — and without the benefit of the small communication cues that often are more readily available when you’re in person [...]

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