What good leaders say when they don’t know the answer — and it’s NOT “I don’t know” [video]

You’re in a meeting presenting your status update, and things are going well. You’re feeling good about your presentation, and the group seems reassured that you’re on top of things. Then someone pipes up and asks you a question about something that you presented — and you don’t know the answer!

With all eyes on you, waiting for your response….what do you do?

Your first reaction may be to give the honest answer, and just say, “I don’t know.”

Watch the video below to learn why you DON’T want to say that — and get some options of what to say instead.

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