“People don’t usually talk to us the way you just did.”   Back in February, I got into a bit of a hairy travel situation while attempting to travel home from Calgary, with a serious [...]

At around dinnertime on a recent work trip in Columbus Ohio to deliver a presentation and communication training program, I faced the “Big Dilemma” of traveling alone: Should I eat alone at a [...]

Have you ever met a complete stranger who recognizes and knows you because they were once impacted by something that you said, and they never forgot it? Have YOU ever had a chance to meet someone [...]

  What do you do when work and ‘parent guilt’ collide? A few weeks ago, after the summer months of staying pretty local, I headed off on my first post-summer work engagement in [...]