What good leaders say when they don’t know the answer — and it’s NOT “I don’t know” [video]

You’re in a meeting presenting your status update, and things are going well. You’re feeling good about your presentation, and the group seems reassured that you’re on top of things. Then someone [...]

What good leaders say when they don’t know the answer (and it’s NOT “I don’t know”)

You’re in a meeting presenting your status update, and things are going well. You’re feeling good about your presentation, and the group seems reassured that you’re on top of things. Then someone [...]

Never has communication been more essential — more challenging — and more rewarding (my interview with Sarah McVanel-Viney)

With so many of us having to get our point across virtually — and without the benefit of the small communication cues that often are more readily available when you’re in person [...]